Return & Refund Policy

Returns/Exchanges

To qualify for a return, your item must remain unused and unopened, maintaining its original condition and packaging.

Please note, a restocking fee of up to 25% may apply to cancellations.

Items ineligible for return include:

• Gift cards
• Items where a change of mind occurred
• Any product not in its original condition, damaged, or lacking parts due to reasons unrelated to our error.

To finalize your return, a receipt or proof of purchase is required. Kindly refrain from returning your purchase to the manufacturer. Customers are responsible for applicable delivery charges for furniture returns or exchanges, unless the furniture is defective due to manufacturing.

Returns or exchanges are not applicable for furniture that has been abused, stained, soiled, or otherwise rendered unsanitary.

Partial refunds may be granted in certain circumstances, such as missing, defective, or damaged parts upon delivery. Please note that the warranty does not cover "exterior" damage, including cushioning, fabric, or staining.

For inquiries or assistance, feel free to contact us via email at spfurnishhub@gmail.com or reach us at: +1 437-217-2426 or +1 647-217-7687

Refunds (if applicable)

Once approved, your refund will be processed, and a credit will be applied to your original method of payment.

Late or Missing Refunds (if applicable)

If you haven’t received a refund yet, please check your bank account and credit card statements. If there is a delay, contact your credit card company and bank, as there may be processing times involved. If you've completed these steps and still haven't received your refund, feel free to contact us via email or phone for further assistance.